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See, this is weird. Normally I get a refund the moment I drop it off at UPS/Kohls/USPS. They don’t even wait for the item to actually reach their warehouse most of the time. This includes a $4k laptop with a DOA thunderbolt port.
My experience with returning stuff has been pretty good also, although I don’t doubt some people have had bad experiences.
That had been my prior experience as well. I’ve bought and returned several more expensive items in the past, but I think they’ve made some recent changes to their return policy. Now they’re not returning funds for expensive items until they’ve checked it in.
