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The state AGs are slow on complaints but next time reach for the CFPB, they don’t mess around and you’ll get a call from a human (from Amazon) in a short amount of time.
I spent hours on hold with a company (not Amazon) and they kept giving me the run around. After filing a complaint I got a call back in less than 2 days by someone who immediately fixed the issue.
Thanks for the heads up. I’ve been dealing with a gym membership that got transferred to a different gym without any notification to us and no way to cancel the contract.
Appreciate the advice I didn’t think about the CFPB.