Nadella, Gates, and Ballmer have all admitted to Microsoft’s mobile mistakes.
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My brother had one and loved it! But outside of basic tasks he couldn’t do anything with it. Eventually he switched to Android just to have apps.
I tried it, but then realized I couldn’t even view my photos I took with my Nexus phone at the time. No Google photos app, and the web browser just took me to a page that said my phone isn’t supported.
YouTube was also only supported via a third party app, and was missing pretty much every feature.
As soon as I realized I would struggle to do the most basic tasks, I bailed.