I was sold on Matrix as a viable alternative to Discord but recently read this article which made it look not so good.
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To me, the biggest problem with Matrix is that Synapse and Dendrite are both really heavy. I use an alternative server called Matrix Conduit that’s more like an xmpp server in how light it is. Only problem then is that Conduit doesn’t have that many resources so it’s always a few steps back from Synapse or Dendrite.
synapse has gotten lighter, but its still heavy if you join a big room like HQ with a few thousand servers in and a complex state