Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
  • @Buttons@programming.devEnglish
    16•1 year ago

    I’ve been a checker and have monitored self-checkouts. We get no training or instructions to watch for suspicious behavior. It’s not the job of a checker / cashier to confront people for suspicious behavior, we don’t get paid enough to do so, or to even care.

    • @beeb@lemm.eeEnglish
      2•1 year ago

      Thanks for the clarification! My assumptions were wrong ^^ although I saw once a lady who tried to leave without paying, but the worker noticed and they spent a good 5 minutes convincing her to put in cash into the machine, which apparently she had but had to look for in her bag for a looong time.