• ares35
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      1 year ago

      iirc, they are banned… to cell phones, with very limited exceptions.

      but that relies on honest callers, and sufficient resources being available to adequately enforce.

    • @officermike@lemmy.world
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      281 year ago

      Because there are legitimate reasons for some robo calls. Appointment reminders and confirmations, school weather closure announcements, two-factor login verification, etc.

        • @scorpionix@feddit.de
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          1 year ago

          I thought I lived in a pretty backwards part of Germany but your corner must be extremely off the grid!

          To just name one example in Germany: Verification via robo call in WhatsApp.

          • @gapbetweenus@feddit.de
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            71 year ago

            Oh, I genuinely didn’t know there are robo calls in Germany, never encountered them - always used sms or other kinds of verification. My bad.

      • @Mango@lemmy.world
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        41 year ago

        No there isn’t.

        Text if school is cancelled. Throw 2fa out the window. Phone numbers are not identity. Text appointment reminders. Literally nothing needs a robo voice that isn’t better as text.

        • @kyle@lemm.ee
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          01 year ago

          Phone numbers actually can be an identity, but generally that’s just business numbers. There’s also a lot of phone numbers that aren’t cell phones and can’t get texts. It’s a lot easier and cheaper for companies to design one system. Depending on the company, they’ll still do text/email reminders for things. Old people like phone calls, so companies need to know their audience too. Again, cheaper to build a single system, so that tends to be the default.

          Source: I design call centers for a living, personally done probably 200+ projects over the years, in banking, insurance, retail, transportation, state/local govt, etc.