Technology@lemmy.worldEnglish • 11 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Technology@lemmy.worldEnglish • 11 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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@obsolete@lemmy.dbzer0.com
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22•11 months ago
It’s a soul destroying job anyway.
- @MajinBlayze@lemmy.world
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  1•11 months ago
  At least we’ve all got reasonable unemployment measures to make sure these people are able to transition to better work.

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