Ooof not sure why you got downvoted.

I’m starting to think people who hate ordering from a touchscreen really see talking to a cashier as fulfilling social needs.

If there are 4 people in line for a cashier, take away the cashier and you still have 4 people in line waiting for the kiosk… And it will take longer because ordering from the kiosk is a slow process.

I would use the touchscreen in that case.