Technology@lemmy.worldEnglish • 8 months ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

976

Most consumers hate the idea of AI-generated customer service

www.techspot.com

Technology@lemmy.worldEnglish • 8 months ago

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

You must log in or register to comment.

HotTopNewOld

Chat

@coronach@lemmy.sdf.org
link
fedilink
English
4•8 months ago
I’ve not heard of that before. That’s insane.
- @LordCrom@lemmy.world
  link
  fedilink
  English
  2•8 months ago
  Gov agencies that don’t like answering questions do this a lot.

Technology@lemmy.world

!technology@lemmy.world

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

415 users / day
2.82K users / week
5.72K users / month
14.3K users / 6 months
1 subscriber
14.2K Posts
602K Comments
Modlog