200,000 users abandon Netflix after crackdown backfires::Aussies have spoken, and the results are not looking good for Netflix. A new report reveals why users are turning to streaming competitors.

  • @Coeus@coeus.sbs
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    12 years ago

    I didn’t have Netflix before the crackdown and I don’t have it ever. Basically a net positive of 0.

  • @arc@lemm.ee
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    2 years ago

    Article seems to confuse cause and effect. Maybe some subscribers left but they more likely because the service is too expensive or didn’t like the content. It doesn’t necessarily follow they all left because some freeloaders lost their access to another person’s account.

    • @SCB@lemmy.world
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      2 years ago

      In all fairness, it’s a Forbes article, which generally implies it’s crap.

    • @ThirdNerd@lemmy.world
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      12 years ago

      This. Though I left Netflix because the only way family was watching it was via Roku device, and in the last 6 months you had a 2 in 3 chance the Netflix app would lock up on it and none of the “fixes” (reinstall, clear cache, etc., etc., etc., … ) did anything to help.

      Even worse, not only would the Netflix app lock itself up, it would lock up the entire Roku device so someone had to be dispatched to unplug, wait, replug the power on the Roku device to restart Roku.

      We have so much on the Roku that actually works (Hulu, etc) - why pay monthly for such a crappy app? Family complained for about 2 days and then forgot Netflix even exists.

      • @Malfeasant@lemm.ee
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        12 years ago

        Haha, I power my Roku from the TV’s USB port, so I can just turn off the TV to kill the Roku.

    • @MyNameIsIgglePiggle@sh.itjust.works
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      2 years ago

      When I cancelled my account I was sure to put that I was not going to continue to support my parents in law since I didn’t care for the service myself.

      So Netflix lost a top tier subscriber from me because of it

  • @HughJanus@lemmy.ml
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    122 years ago

    Breaking news; several users who were not paying for Netflix are now still not paying for Netflix.

  • @Steeve@lemmy.ca
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    2 years ago

    Others have already pointed out that Netflix cracking down on password sharing hasn’t backfired and has actually been a huge win for them globally, but I just wanted to add that this community is absolutely terrible for only sharing articles that confirms it’s anti-tech industry bias and leaving out any information that doesn’t.

  • @CMDR_Horn@lemmy.ml
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    22 years ago

    Even with Netflix losing 200k in Australia, I’m sure with data/infra costs they still came out on top

  • @Foam3477@lemmy.world
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    2 years ago

    I am now happily sailing the seas. Guess who is the one that makes the content readily available

    • Prethoryn Overmind
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      -42 years ago

      Legally, it is not, but I get your sentiment.

      I would like to say piracy against the big guy also hurts the little guy making the content you like.

      I am all for pirating that scientific journal and that college book but there is a reason writers, artists, and the people making a shit amount of money for the work they put into the things we love.

      I won’t support something that hurts a regular person giving me the things I like to watch, but I get your sentiment.

  • @habanhero@lemmy.ca
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    2 years ago

    Users =/= Subscribers. Most of these users are probably not paying users so from a financial perspective it does not hurt Netflix to shed them.

  • @Arethusa@lemmy.world
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    11 year ago

    It’s become apparent that Netflix has been rolling out these changes gradually over the past couple of years to avoid a high volume outcry. They are aiming for a trickle here and trickle there.

    Searches for “this account cannot be used in this location” + “Netflix” shows the same story. People run into blocks that didn’t exist when they traveled or used Netflix away from home.

    Many subscribers haven’t experienced this yet and so try to explain it away as an anomaly making those who have experienced it question themselves. And there are the shills online, on Reddit for example, trying to play it off as subscribers being angry about nothing and/or trying to take advantage of lower Netflix fees in other regions. That doesn’t explain North American users paying over $16 being blocked from using their accounts while abroad. Netflix customer service response is consistent in its inanity and gaslighting.

    This is not “working.” Netflix revenue is decreasing year on year, quarter on quarter. They are replacing subscribers who pay $16 - $20 in North America etc with subscribers paying as low as or lower than $10 in other countries. It defeats their greedy purpose to replace 1 person paying $20 with 2 paying $10. They are not “forcing” anyone to subscribe at the $16 - $20 level because they were locked out based on location. Rather they are leaving a bad taste in the mouth of subscribers and losing them in the process.

    Netflix’s audacious ludicrous stance is that they are entitled to money from people who share accounts with friends and family. They imagine this money will materialize for them once they put these measures in place. It’s obvious that is not happening.

    Netflix has decided a death spiral is preferable to providing service that subscribers want. How long before revenue growth is 0% and then negative. That’s the trend. That’s where they’re headed. I can’t wait🫸🫷.

    The “this account cannot be used in this location” error hit me this week after using Netflix for more than 10 years. Customer service was very interested in telling me to get prepaid cards and phones to re-subscribe to my account versus being able to use my North American payment method and billing info while traveling.

    Fuck Netflix. How dare they? They are not food and water or a roof overhead. They are not entitled to details of my location or traveling habits. They are simply entertainment. They were the only streaming service I kept up consistently month to month almost like cable. That is the reality that Netflix will face. People will subscribe for a month to binge a show and then cancel once that month is done. They’re destroying a selling point that made them better than Hulu or any other streamer not available internationally.

    Netflix sent their last DVD this week. Soon enough Netflix may return to DVDs when they’ve run their business into the ground and the only interest people have will be to purchase Stranger Things or The Witcher to watch on their DVD players and game consoles away from subscription.

  • @Shanedino@lemmy.world
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    12 years ago

    My stolen Netflix still works on mobile and desktop. My main use case so the crackdown didn’t really affect me.